Patricia Borstel
Shipping/Receiving Coordinator & Dental Tech Trainee
Roles Performed
Patty is our multitasking specialist. She is our CEREC Operator, often takes your calls as our main Receptionist, and makes sure your case is handled expertly on its way in and out of our dental lab as our Shipping and Receiving coordinator. In and around Traverse City, our dentist clients see her, as Pick-er-upper/Local Deliver of dental cases. (AKA The Tooth Fairy!)
Performance Training
- Customer Service experience and training in the retail environment
- Training in dental case processing (Shipping and Receiving)
- And, when you visit you will notice her advanced training in cookie, pie, and cake baking!
Superior Performance Mission
“My hope is that the essence of the Golden Rule, Do unto others as I would have them do unto me, would show up in my work and workmanship. I believe this way of approaching my work provides the best service and product for RiverRock customers to ensure a lifetime of smiles for their dental patients.”
Testimonial
"One of the things I would be looking for is consistency of schedule. I need to tell patients this will done in two weeks. And I know that crown will actually be here in two weeks. Even it is five weeks I need to know upfront. The second is consistency of quality. I need to trust the work will be superior each time, fit and look. Finally, cost has to be commensurate with all of this. Tim and RiverRock are able to do this. They live up to their word."
Dr. Harry Suckert, Michigan